Physical \ Virtual Computer issue

Products

• Management Platform (Formerly known as Notification Server)

Issue/Introduction

Computers are incorrectly showing as a Virtual or Physical resource, duplicates in report or other similar behavior.

SMPDiag is showing a problem with "Physical \ Virtual Computer problems"

Resolution

Depending on the issue use the corresponding KB's.

Run the attached "Physical-Virtual Computer problems.SQL" or look at the results in SMPDiag.

• TECH205163 = Exists in both RM_ResourceComputer and RM_ResourceVirtual_Machine w\ (Different Guid)
• TECH173878 = Exists in both RM_ResourceComputer and RM_ResourceVirtual_Machine w\ (Same Guid)
• TECH203645 = Virtual Computer in RM_ResourceComputer not RM_ResourceVirtual_Machine