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Vormetric and CSP agents cause server crash
Article ID: 158613
Updated On:
Products
Critical System Protection
Issue/Introduction
Product compatibility identified with Vormetric version 5.1.1-18 and 5.1.2-15
Resolution
Upgrade Vormetric to at least version 5.1.2.18
Applies To
1) SCSP agent upgraded: 5.2.9 MP1 -> 5.2.9 MP2 in multiuser mode
2) Reboot
3) Test SCSP Agent – passed
4) Switch to single user mode to avoid locks
5) Upgrade Vormetric FS Agent 5.0.1-7 -> 5.1.1-18 in singleuser mode
Feedback
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