Error 1332 when trying to use the Change Service Account utility in Control Compliance Suite version 11.

Products

• Control Compliance Suite Windows

Issue/Introduction

This error occurs when using the utility to change the Service Account Configuration in Control Compliance Suite 11 (CCS 11).  The utility's wizard fails to complete.

 

System.DirectoryServices.AccountManagement.PrincipalOperationException: An error (1332) occurred while enumerating the group membership.  The member's SID could not be resolved.

 

Cause

A member (domain user) of the local Administrators group may have been deleted from Active Directory and the account name could not be enumerated.

 

Resolution

On the local machine, delete all domain members that do not exist in Active Directory for the following groups:

• Administrators
• CCS Service Accounts
• ESM

 

Applies To

CCS11 Application server, Directory Support, and Encryption Management services on the same machine.