FEATURE REQUEST: Enter Key on Number Pad does not work at Symantec Encryption Desktops BootGuard screen.

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Article ID: 158573

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Updated On:

Products

Symantec Products

Issue/Introduction

 When using an External Keyboard, such as the Microsoft Ergonomic series with an Encrypted machine you will find that the "Enter" key inside the Number Pad will not function. 

Resolution

Symantec Corporation is committed to product quality and satisfied customers.  This Feature Request is currently being considered by Symantec Corporation to be addressed in a forthcoming version of the product.  

Technical Support filed a Feature Request to add this product feature. Note that an feature request is exactly that, a request. There is no committed date for this request from the Endpoint Encryption Product Management team, nor from the Endpoint Encryption Engineering team at this time.
 
Please be sure to refer back to this document periodically as any changes to the status of the request will be reflected here.