ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Error while enrolling user with Symantec Encryption Destkop 10.3.1 Error code: 11286
Article ID: 158537
Updated On:
Products
Desktop Email Encryption
Issue/Introduction
Symantec Encryption Desktop 10.3.1 is not enrolling with the Symantec Encryption Management Server 3.3.1
Error code: 11286
Cause
Possible cause : While upgrading the PGP server to 3.3.1, the pre-created policy gropus got corrupted.
Resolution
Follow the below solution,
1. Please download the PGP Client MSI independently without customizing it.
2. Create New Groups and assign the corresponding policies to it and then enroll the new pgp users.
Applies To
Managed environment with Symantec Encryption Management server 3.3.1
Feedback
Yes
No
Powered by
