How can I tell if the evaluation database was used with my Symantec Critical System Protection (SCSP) installation?

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Article ID: 158525

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Updated On:

Products

Critical System Protection

Issue/Introduction

You are getting database full errors and even though you delete events, it still is filling up.  You would like to know how to verify if the eval database was selected during installation.

The database keeps filling up and crashing.

Resolution

You can verify if the evaluation database was selected by using the collect server information.  Once you have run this on the server it will create a zip file.  If you unzip this file and look at the SISManagerSetup.log you will see

 

Property(S): INSTALL_TYPE = Eval

This indicates the eval database was selected during the installation.

 

To resolve this you will need to move your database to a SQL database.

Move manager or DB to a new server

http://symantec.com/docs/TECH114430

 

How to Move a Symantec Critical System Protection (SCSP) 5.2 Manager and MSDE Database to a Production Database and Server.

http://symantec.com/docs/TECH116256

 

 


Applies To

Windows 2003, 2008

SCSP 2.X