Modifications to bounce attack validation policy do not get applied until MTA is restarted.

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Article ID: 158516

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Updated On:

Products

Messaging Gateway

Issue/Introduction

After modifications are made to the bounce attack validation (BATV) policy actions, the mail server process (MTA) needs to be restarted before the changes fully take effect.

Cause

 The mail server process is not being signaled to reload its configuration following changes to the BATV policy.

Resolution

This is a known issue and has been addressed in SMG 10.5.2. Please update when able.

The MTA process can be manually restarted following changes to that BATV policy in a number of ways

  1. Modify the log level for the MTA process via Administration->Logs
  2. Stop and Start the MTA process via Administration->Configuration->hostname->Services
  3. Log into the command line interface (CLI) and use the 'service mta restart' command