FEATURE REQUEST: Symantec Encryption Management Server to do the load balancing/forwarding decision of the message flow (SMTP) for high availability purposes

Products

• Endpoint Encryption
• Encryption Management Server
• PGP Viewer (for Android)
• Gateway Email Encryption
• Mobile Encryption for iOS

Issue/Introduction

When using Symantec Encryption Management Server (formerly known as PGP Universal Server) in environment where DNS Round Robin or Load Balancer is not available, you might want to provide reference to few SMTP servers in the configuration of SMTP Proxy of SEMS in order to make a provision for failover to different SMTP server without reconfiguration of the SEMS setting.

This feature request will help to introduce the high availability options for the configuration of SMTP Proxy in SEMS and achieve communication redundancy without reconfiguration of the servers.

Resolution

Symantec Corporation is committed to product quality and satisfied customers. This Feature Request is currently being considered by Symantec Corporation to be addressed in a forthcoming version of the product. 

Technical Support filed a Feature Request to add this product feature. Note that an feature request is exactly that, a request. There is no committed date for this request from the Endpoint Encryption Product Management team, nor from the Endpoint Encryption Engineering team at this time.

 Please be sure to refer back to this document periodically as any changes to the status of the request will be reflected here.

Applies To

PGP Universal Server 3.2

Symantec Encryption Management server 3.3