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CIU fails to push configuration to SWG appliance following osrestore while SWG is still managed.


Article ID: 158477


Updated On:


Web Gateway


Central Intelligence Unit (CIU) fails to push configuration to Symantec Web Gateway (SWG) appliance following OS Restore while SWG is still managed. CIU does not push some configurations to the managed SWG when SWG is restored using OS Restore without unmanaging it from CIU.


To prevent missing network configurations, Symantec recommends that you back up Symantec Web Gateway configuration and unmanage it before using OS Restore.

To work around this behavior, remove and re-add the Static Routes at the local SWG appliance.




Applies To

- one CIU and one or more SWG appliances