SMP Diag Unused Accounts and Roles

Products

• Management Platform (Formerly known as Notification Server)

Issue/Introduction

Errors in the logs for the SecurityCacheSize setting being to small or the SMP Diag reporting unused Accounts and Roles

Resolution

Remove any Accounts and Roles that are not being used and adjust the SecurityCacheSize setting located in the Coresettings.config file to accommodate a larger number of entries based on the number of Accounts that exist.

Increase the Security and Item Cache settings for the SMP.

1. Launch the NSConfigurator.exe located at <Install Dir>:\Program Files\Altiris\Notification Server\Bin\Tools
2. Core Settings> Security Settings. Select the SecurityCacheSize and double the value
3. Restart IIS and the Altiris service when possible.

In the Notification Server Console, go to Settings> Security> Account Management. Remove any duplicates and Accounts\Roles that are no longer used.