SMP Diag Unused Accounts and Roles

Article Id: 158457
Status: Published
Updated On: 27-09-2013 13:41
Legacy Id: TECH211026
Products:
Management Platform (Formerly known as Notification Server)
Issue/Introduction:

Errors in the logs for the SecurityCacheSize setting being to small or the SMP Diag reporting unused Accounts and Roles

Resolution:

Remove any Accounts and Roles that are not being used and adjust the SecurityCacheSize setting located in the Coresettings.config file to accommodate a larger number of entries based on the number of Accounts that exist.

Increase the Security and Item Cache settings for the SMP.

  1. Launch the NSConfigurator.exe located at <Install Dir>:\Program Files\Altiris\Notification Server\Bin\Tools
  2. Core Settings> Security Settings. Select the SecurityCacheSize and double the value
  3. Restart IIS and the Altiris service when possible.

In the Notification Server Console, go to Settings> Security> Account Management. Remove any duplicates and Accounts\Roles that are no longer used.