KNOWN ISSUE: Active Directory Connector fails to enumerate trusted domain members from Security Groups

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Article ID: 158368

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Updated On:

Products

Management Platform (Formerly known as Notification Server)

Issue/Introduction

When importing resources from Active Directory Security Groups only resources from the domain the notification server belongs to are imported. Members (users, groups or computers) of trusted domains are ignored.

None

Cause

Known issue.

Resolution

This issue has been reported to the Symantec Development team. A fix for this issue should be available in a later release (post ITMS 7.1 SP2 MP1 Rollup v7)

A Pointfix is available at Support depending on the Rollup version that you are at. There are two versions of the pointfix: one to be installed on top of ITMS 7.1 SP2 MP1 Rollup v6 and other to be installed on top of ITMS 7.1 SP2 MP1 Rollup v7.

HOW TO INSTALL THIS POINTFIX:

  1. Extract files from the archive to the NS hard drive. Make sure PointFix is not extracted to Altiris install directory (or any subfolder to it).
  2. Execute PFInstaller.exe exe under user with administrative privileges. Accept UAC (User Account Control) if prompted.
  3. Select Install Files. Old binaries will be automatically backuped to the Backup folder at the same location where PFinstaller is, and replaced with the new ones. Log-file “log.txt” will be created at the same location where PFinstaller is.
  4. Close PFInstaller window.

 

HOW TO UNINSTALL THIS POINTFIX:

1.    Make sure that Backup subfolder is located in PFinstaller’ directory

  1. Execute PFInstaller.exe under user with administrative privileges.
  2. Accept UAC (User Account Control) if prompted, select Uninstall Files.
  3. Close PFInstaller window.

 

 

CHANGES MADE:

Altiris.DirectoryServices.dll:-

·         Fix uses newer (.NET 3.5) Microsoft AD library "System.DirectoryServices.AccountManagement" instead of "System.DirectoryServices" to overcome group members enumeration limitations.

 

 


Applies To

Symantec Management Platform 7.1 SP2 MP1 (Rollup V6 and V7)

Active Directory Connector 7.1 SP2 MP1 (Rollup V6 and V7)

Attachments

Pointfix_eTrack3324360_7_1_SP2_MP1_v7.zip get_app
Pointfix_eTrack3291951_7.1_SP2_MP1_v6.zip get_app