After you install Symantec Endpoint Protection Manager (SEPM) Remote Console using Google Chrome or Mozilla Firefox, you see that there is no new entry for it in the Windows control panel to uninstall a program (such as Add or Remove Programs, or Programs and Features).
Alternately, if you get an error while uninstalling the SEPM Remote Console using the Windows control panel and then you re-install SEPM Remote Console, no new entry appears for it in the control panel.
An example of an error seen during a failed uninstallation of SEPM Remote Console:
An error occurred while trying to uninstall Symantec Endpoint Protection Manager Remote Console. It may have already been uninstalled.
Would you like to remove Symantec Endpoint Protection Manager Remote Console from the Programs and Features list?
The Java cache did not correctly purge the associated SEPM Remote Console files during uninstallation.
To work around this issue, use the following procedure.
Applies To
Windows operating system
Google Chrome
Mozilla Firefox