After encrypting a disk on a Microsoft Surface Pro coputer running on Microsoft Windows 8 booting in UEFI mode, the Touch Cover or Type Cover keyboard becomes inactive after a restart, or resuming from hibernation. This problem applies to Encryption Desktop 10.3.0 and 10.3.1.
This problem is fixed in Symantec Encryption Desktop 10.3.2.
Connect the keyboard properly with Surface Pro before you turn on your system and before you perform the following procedures:
To activate the Touch Cover or Type Cover keyboard at reboot
To activate the Touch Cover or Type Cover keyboard after Windows hibernation