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Symantec Web Gateway (SWG) Content Filter fails to update when SWG is configured to use a proxy.
Article ID: 158301
Updated On:
Products
Web Gateway
Issue/Introduction
Symantec Web Gateway (SWG) Content Filter fails to update when SWG is configured to use a proxy for Web Gateway secure communication (SSL) with Symantec Threat Center.
There are no errors being logged in the UI but the Content Filter Version status on the Administration:Updates page shows that no update have been received.
Resolution
Please contact Symantec Support and provide this document ID for a possible solution to this issue.
Applies To
SWG is configured to use a proxy for Web Gateway secure communication (SSL) with Symantec Threat Center.
SWG has a valid content filter license.
Feedback
Yes
No
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