VIP Credential Provider | OTP is not prompting to shared folder

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Article ID: 158297

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Updated On:

Products

VIP Enterprise Gateway

Issue/Introduction

User has successfully installed the VIP Credential Provider, but the OTP is not prompting when user access to shared folder though RDP

Cause

 Shared drive can not be protected with Two Factor Authentication.

Resolution

Symantec does not provide any plug in to protect shared drive with two factor authenticaion.