Symantec Messaging Gateway checks hardware for compatibility before upgrade.

Article Id: 158293

Status: Published

Updated On: 09-08-2013 12:29

Legacy Id: TECH209524

Products:

Messaging Gateway

Issue/Introduction:

Symantec Messaging Gateway now checks the hardware version on upgrade to determine if the hardware is compatible.

Cause:

Due to changes in the software and OS capabilities and requirements, Symantec Messaging Gateway 10.0.3 and newer will check the hardware version for compatibility. Upgrade will not be available in the Control Center UI for incompatible hardware versions.

Resolution:

The Symantec Messaging Gateway will need compatible hardware for installation or upgrade of version 10.0.3 and newer.