SCSP 5.2 RU9 MP2 Windows Agent caused a system crash on high traffic Application Servers such as Domain Controllers

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Article ID: 158272

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Updated On:

Products

Critical System Protection

Issue/Introduction

The Symantec Critical System Protection 5.2 RU9 MP2 Agent caused a system crash on busy network application servers such as Windows Domain Controllers, pointing to SISIPSNetfilter.sys.This requires a process to exit or a port to unbind at the same time when the process has a network connection in progress, triggering a condition where the SCSP driver component tries to free a memory location that has already been released, which results in a system crash.

Resolution

This issue has been resolved in SCSP 5.2 RU9 MP3.


Applies To

Affected operating systems: Windows 7, Windows Server 2008, Windows Server 2008 R2 and Windows Server 2012

Affected Symantec Critical System Protection versions: Release 5.2 RU9 MP2 Affected Symantec Critical System Protection policy: Not applicable