When Endpoint Protection Daily Status report is run in Endpoint Protection Manager, the Virus Definition Distribution count is inaccurate

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Article ID: 158270

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Updated On:

Products

Endpoint Protection

Issue/Introduction

When the Symantec Endpoint Protection Daily Status report is run from within the Symantec Endpoint Protection Manager 12.1 RU2 (SEPM), the Virus Definition Distribution sorts definition distribution into the following groups:

  1. Less than 24Hrs
  2. Greater than 1 Days
  3. Greater than 3 Days
  4. Greater than 7 Days

Next to "Less than 24 Hrs", there are parentheses which show how many computers have updated definitions within the last twenty-four hours. When this list is expanded using the drop-down arrow, the number show in parentheses does not match the number of computers shown in the list.

There are no errors associated with this issue.

Resolution

This issue is fixed in Symantec Endpoint Protection 12.1.5 (RU5).  For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec Endpoint Protection.