SCSP agent installation fails on Red Hat Linux in a different language than English

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Article ID: 158262

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Updated On:

Products

Critical System Protection Data Center Security Server Critical System Protection Client Edition Data Center Security Server Advanced

Issue/Introduction

Linux RedHat Enterprise 4

Cannot determine architecture of currently installed version of SYMCcsp

Cause

RPM returns a string in a different language due to local settings, so the SCSP installation fails to determine if package is already installed.

Resolution

Change environment variable "lang" to "en_US.UTF-8"

 


Applies To

Red Hat Enterprise Linux 4.5
Symantec Critical System Protection agent 5.2.7