SCSP agent installation fails on Red Hat Linux in a different language than English

Article Id: 158262

Status: Published

Updated On: 03-10-2014 13:30

Legacy Id: TECH209187

Products:

Critical System Protection , Data Center Security Server , Critical System Protection Client Edition , Data Center Security Server Advanced

Issue/Introduction:

Linux RedHat Enterprise 4

Cannot determine architecture of currently installed version of SYMCcsp

Cause:

RPM returns a string in a different language due to local settings, so the SCSP installation fails to determine if package is already installed.

Resolution:

Change environment variable "lang" to "en_US.UTF-8"

Applies To

Red Hat Enterprise Linux 4.5
Symantec Critical System Protection agent 5.2.7