Time does not sync continuously after configuring ntp server in Symantec Security Information Mananger (SSIM) 4.8.1

Article Id: 158204

Status: Published

Updated On: 08-01-2014 06:47

Legacy Id: TECH208589

Products:

Security Information Manager

Issue/Introduction:

After configuring ntp in the SSIM 4.8.1 Web UI the time will sync once and then stop.

Cause:

Symantec has determined that this is because of a incompatibility in an OpenSSL rpm and ntp rpm.

Resolution:

This will be fixed in SSIM 4.8.1 Patch 1. If you need this to be addressed before SSIM 4.8.1 Patch 1 releases you can download and apply the attached 4.8.1_Hotfix-1.