Remove blank Package on Package Server

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Article ID: 158201

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Updated On:

Products

Management Platform (Formerly known as Notification Server)

Issue/Introduction

On a Package Server under available packages the Package name is blank.

Resolution

SQL Server Management Studio:

1.  Run this query against the Symantec CMDB, this query will display all the blank Packages.

SELECT Guid, GETDATE()
FROM RM_ResourceSoftware_Package
WHERE name like ''
 
Console:
 
2.  Take the GUID from the SQL Results and place it in the following link: http://localhost/Altiris/Console/Dashboard/DashboardView.aspx?ResourceGuid=<GUID>
 
3.  Delete the package in the Right-click actions.

Applies To

Symantec Management Platform 7.x