Remove blank Package on Package Server

Products

• IT Management Suite

Issue/Introduction

On a Package Server under available packages the Package name is blank.

Resolution

SQL Server Management Studio:

1.  Run this query against the Symantec CMDB, this query will display all the blank Packages.

SELECT Guid, GETDATE()

FROM RM_ResourceSoftware_Package

WHERE name like ''

 

Console:

 

2.  Take the GUID from the SQL Results and place it in the following link: http://localhost/Altiris/Console/Dashboard/DashboardView.aspx?ResourceGuid=<GUID>

 

3.  Delete the package in the Right-click actions.

Applies To

Symantec Management Platform 7.x