Survey Feedback Notification Email for ServiceDesk 7.5
Article ID: 158136
Updated On:
Products
ServiceDesk
Issue/Introduction
In ServiceDesk 7.5 a lot of e-mail notification processes are directly handled by automation rules but some of the features like Survey Email/ Feedback Notification required additional customization or modification directly on the Workflow project.
Resolution
See attached PDF document for detailed instructions, including screen shots, on how to make the necessary modifications.
Attachments
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