Survey Feedback Notification Email for ServiceDesk 7.5

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Article ID: 158136

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Updated On:

Products

ServiceDesk

Issue/Introduction

In ServiceDesk 7.5 a lot of e-mail notification processes are directly handled by automation rules but some of the features like Survey Email/ Feedback Notification required additional customization or modification directly on the Workflow project.

Resolution

See attached PDF document for detailed instructions, including screen shots, on how to make the necessary modifications.


Attachments

Survey Notification.pdf get_app