FEATURE REQUEST: Request Web Email Protection(previously PGP Web Messenger) webmail portal interface to display attachments from emails composed with Outlook Rich Text Format (RTF)

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Article ID: 158116

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Updated On:

Products

Encryption Management Server

Issue/Introduction

Occasionally, emails created with Outlook RFT formatting will display the attachment as "winmail.dat" rather than the correct attachment in the Web Messenger interface.

This FMR is to enable Web Messenger to Render the messages correctly that are appearing with winmail.dat attachments.

Resolution

Symantec Corporation is committed to product quality and satisfied customers.  This Feature Request is currently being considered by Symantec Corporation to be addressed in a forthcoming version of the product.  

Technical Support filed a Feature Request to add this product feature. Note that an feature request is exactly that, a request. There is no committed date for this request from the Endpoint Encryption Product Management team, nor from the Endpoint Encryption Engineering team at this time.

Please be sure to refer back to this document periodically as any changes to the status of the request will be reflected here.