The conduit.exe process spikes to 100% cpu utilization and remains there

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Article ID: 158066

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Updated On:

Products

Mail Security for Microsoft Exchange

Issue/Introduction

The conduit.exe process increases to 100% cpu utilization on a single processor core and remains at 100% utilization until the process is restarted.

conduit log

23 Nov 2010 09:57:16 (ERROR:1652.7716): [12403] Could not transform the engine stats.
23 Nov 2010 09:58:16 (ERROR:1652.7716): [12251] Statistics file has been corrupted.
23 Nov 2010 09:58:16 (WARNING:1652.7716): [12107] Transformation of stats from file engine_stats.1290524272.xml failed.
23 Nov 2010 09:58:16 (ERROR:1652.7716): [12403] Could not transform the engine stats.

 

Resolution

This is a known issue and is currently under investigation. It will be addressed with a future release.

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Applies To

  • Windows 2003 SBS
  • Exchange 2003
  • SMSMSE 6.5.2
  • SMF 6.2
  • SMF 6.3