In an Advanced Availability environment, on which server should the pdm_k_reindex command be run?

book

Article ID: 15805

calendar_today

Updated On:

Products

SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

In an Advanced Availability (AA) configuration, the following singleton processes that are associated with the Knowledge component run on the Background server:

  • Knowledge Management Search Daemon (bpebr_nxd)
  • Knowledge Management/Keyword Indexing Daemon (bpeid_nxd)
  • Knowledge Management FAQ Ratings Daemon (bu_daemon)
  • Knowledge Report Card Daemon (krc_daemon)


When it is necessary to run pdm_k_reindex, on which AA server should it be run?

Environment

CA Service Desk Manager, Advanced Availability configuration

Resolution

Run the pdm_k_reindex command on the Background server.

 

 

Additional Information

CA SDM Server Components

KT Search Engine