1. Increase the zoom level of Internet Explorer (IE) above 100%.
2. Select an item in the tree view, for example, Jobs and Tasks.
3. Right click another item and perform a right-click operation ("Clone" or "New > Folder", for example).
4. Often, but not always, the operation is carried out on the selected item (highlighted in blue) but not the item right-clicked.
No errors can be seen in Symantec Log Viewer.
The issue is targeted to be fixed in ITMS 7.5. A workaround is to set IE Zoom to 100%.
1. Symantec ITMS 7.1 SP2 / SP2 MP1.
2. Internet Explorer 7/8/9.