APM 10.0-10.3 HotFix Knowledge Docs.

Products

• APP PERF MANAGEMENT
• CA Application Performance Management Agent (APM / Wily / Introscope)
• CUSTOMER EXPERIENCE MANAGER
• INTROSCOPE

Issue/Introduction

   Over time, various knowledge documents have been created and updated about APM Hotfixes by release. However, they have never been found in one place until this "umbrella" knowledge doc was created.

  What knowledge docs for APM 10.0 - 10.3 cover Hotfixes?

Environment

APM 10.0 - 10.3

Resolution

The Knowledge Docs include the following: There may be duplicates since hotfixes may apply to multiple releases.

 

 

Release	Hotfix	Issue	TEC #	Link
APM 10.0
	Unknown	EM getting message and then shutting down. Message is "Unable to complete model synchronization with storage!."	TEC1132427.	https://support.ca.com/us/knowledge-base-articles.TEC1132427.html
	HF 5	JBOSS server reports non-standard HTTP error code (667) and the application stops working when running with APM Browser Agent 10.0.0 (BRTM, CA APM BROWSER RESPONSE TIME MONITOR) installed and the Snippet Insertion enabled.	TEC1870315	https://support.ca.com/us/knowledge-base-articles.TEC1870315.html
APM 10.1
	HF 3	MTP 10.3 Compatibility	TEC1643212	https://support.ca.com/us/knowledge-base-articles.TEC1643212.html
		MTP 10.4 Compatibility	TEC1185456	https://support.ca.com/us/knowledge-base-articles.TEC1185456.html
		MTP 10.5 Compatibility	TEC1546373	https://support.ca.com/us/knowledge-base-articles.TEC1546373.html
	HF 4	Seeing caught exception while passivating com.ca.apm.transactiontrace.appmap.mapper.beans.CollectorTransactionTraceAppMapProcessorBean in EM log	TEC1132427	https://support.ca.com/us/knowledge-base-articles.TEC1132427.html
	HF 13	Disable/enable Browser Agent cookie insertion in Agent Profile.	TEC1281806	https://support.ca.com/us/knowledge-base-articles.TEC1281806.html
	HF 25	EM is very slow to come up or hangs after a restart or network glitch. Many components do not work correctly.	TEC1423119	https://support.ca.com/us/knowledge-base-articles.TEC1423119.html
APM 10.2
	Any	Various Issues Occur After Installing an APM EM Hotfix.	TEC1836761	https://support.ca.com/us/knowledge-base-articles.TEC1836761.html
	HF 4	MTP 10.3 Compatibility	TEC1643212	https://support.ca.com/us/knowledge-base-articles.TEC1643212.html
	HF 4	MTP 10.4 Compatibility	TEC1185456	https://support.ca.com/us/knowledge-base-articles.TEC1185456.html
	HF 4	MTP 10.5 Compatibility	TEC1546373	https://support.ca.com/us/knowledge-base-articles.TEC1546373.html
	HF 15	After upgrade to APM 10.2, Introscope WebServices API operation MetricsDataService/getMetricData does not return any metrics for some zero value data.	TEC1132956	https://support.ca.com/us/knowledge-base-articles.TEC1132956.html
APM 10.3		None at this time