Collection, evaluation, reporting (CER) job failure.

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Article ID: 157975

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Updated On:

Products

Control Compliance Suite Windows

Issue/Introduction

Results of CER and data collection job is a blank gray window

Error in logs : System.Data.SqlClient.SqlException (0x80131904): A connection was successfully established with the server, but then an error occurred during the pre-login handshake. (provider: SSL Provider, error: 0 - The certificate chain was issued by an authority that is not trusted.)
 

Cause

The computer language was in Arabic

Resolution

Change the computer language to English (United States) from any other language.

1. Open Control Panel

2. Open Region and Language

3. Click on Keyboards and Languages and Change Keyboards

4. On the General Tab, select English (United States) - US


Applies To

CCS 11.0

Windows Server 2008