"Unknown command: 'migrate'" error during Symantec App Center upgrade attempt


Article ID: 157932


Updated On:


Symantec Products


When attempting to upgrade Symantec App Center, the following error occurs:


[2013-04-23 05:15:13,131] running /usr/local/nukona/python/bin/python ./manage.py migrate django.auth --noinput --merge
[2013-04-23 05:15:13,227] migrate stdout:

[2013-04-23 05:15:13,227] migrate stderr:
Unknown command: 'migrate'
Type 'manage.py help' for usage.

[2013-04-23 05:15:13,227] migrate returncode: 1
[2013-04-23 05:15:13,227] command failed




This error occurs if the following file, which is required for App Center to work properly, is missing on the server:


Root cause of this file becoming missing is unknown at this time.



On the App Center server, run the following command to regenerate this missing file:

Note:  The following command is only applicable to default installation paths for App Center. If custom installation paths were chosen during installation, contact Symantec Enterprise Technical Support

/usr/local/nukona/python/bin/python /usr/local/nukona/load_settings/load_settings.py  -c /usr/local/nukona/etc/settings.cfg


Once this file is replaced, re-run the App Center upgrade (setup.sh upgrade)


Applies To

  • Symantec App Center 4.x