How To Disable PGP viewer feature in PGP 10.3

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Article ID: 157914

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Updated On:

Products

Symantec Products

Issue/Introduction

Unable to disable PGP viewer feature while installing Symantec Encryption Desktop (Previously known as PGP desktop) on Windows client machines.

Resolution

1. PGP viewer cannot be disabled while installing.

2. PGPviewer.exe comes embedded with the PGPtray.exe.

3. Even if we deleted the PGPviewer.exe or copy in a different location, restart PGPtray.exe then it tries to re-install the application and does not work.

4. The only features we can disable while installing is using the MSI switch. However there is no switch for PGP viewer

In short PGP viewer is by default present on Symantec Encrryption Desktop and its presence won't affect any other features in Encryption.

For refrence : -

http://www.symantec.com/docs/TECH167331

http://www.symantec.com/docs/TECH149282

  


Applies To

PGP 10.3

Windows 7, Vista and XP