Certain encrypted .7zip or .pdf files are not being quarantined when configured to do so

Article Id: 157904

Status: Published

Updated On: 17-12-2013 05:07

Legacy Id: TECH205193

Products:

Mail Security for Domino , Mail Security for Microsoft Exchange

Issue/Introduction:

When Quarantine actions are set for encrypted files (such as password protected ZIP or PDF files), some files are not quarantined when they should be.

Resolution:

Symantec is currently working to fix this problem into one of the next releases of the product after version 8.1.2.