Symantec Endpoint Protection processes and modules crash or will not start on Windows 7 SP1 32-bit when Citrix XenDesktop components are installed, such as (Desktop Delivery Controller, Virtual Desktop Agent, etc.)
The following Event ID 1000 errors seen in application log:
Faulting application name: ccSvcHst.exe, version: 12.1.1.5, time stamp: 0x5073320a
Faulting module name: ccEraser.dll, version: 112.2.0.13, time stamp: 0x50186bf0
Exception code: 0xc0000005
Fault offset: 0x00211f1b
Faulting process id: 0x9b4
Faulting application start time: 0x01ce197ec1e4e64f
Faulting application path: C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin\ccSvcHst.exe
Faulting module path: C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Data\Definitions\VirusDefs\20130305.034\ccEraser.dll
Faulting application name: ccSvcHst.exe, version: 12.1.1.5, time stamp: 0x5073320a
Faulting module name: BHEngine.dll_unloaded, version: 0.0.0.0, time stamp: 0x50f06189
Exception code: 0xc0000005
Fault offset: 0x6d420ae0
Faulting process id: 0x1230
Faulting application start time: 0x01ce1a51de97fb79
Faulting application path: C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin\ccSvcHst.exe
Faulting module path: BHEngine.dll
Faulting application name: ccSvcHst.exe, version: 12.1.1.5, time stamp: 0x5073320a
Faulting module name: fsllib32.dll_unloaded, version: 0.0.0.0, time stamp: 0x50092399
Exception code: 0xc0000005
Fault offset: 0x6d415502
Faulting process id: 0x844
Faulting application start time: 0x01ce1a51dfb803bd
Faulting application path: C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin\ccSvcHst.exe
Faulting module path: fsllib32.dll
Faulting application name: ccSvcHst.exe, version: 12.1.1.5, time stamp: 0x5073320a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x6d415502
Faulting process id: 0x840
Faulting application start time: 0x01ce1a552ce3c6c9
Faulting application path: C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin\ccSvcHst.exe
Faulting module path: unknown
Faulting application name: ccSvcHst.exe, version: 12.1.1.5, time stamp: 0x5073320a
Faulting module name: IDSxpx86.dll, version: 11.1.1.5, time stamp: 0x503d833b
Exception code: 0xc0000005
Fault offset: 0x00034a1d
Faulting process id: 0x2a4
Faulting application start time: 0x01ce1a5552338597
Faulting application path: C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin\ccSvcHst.exe
Faulting module path: C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Data\Definitions\IPSDefs\20130301.012\IDSxpx86.dll