Symantec Protection Engine is unable to scan .SwxCF files

Article Id: 157854

Status: Published

Updated On: 27-06-2013 10:33

Legacy Id: TECH204559

Products:

Protection Engine for Cloud Services , Protection Engine for NAS

Issue/Introduction:

When scanning files with a .SwxCF file extension, Symantec Protection Engine produces a scan error.

File produces a scan error.

Cause:

These files are of type CFBF 4 (Compound File Binary Format having Major version =4). Currently Protection Engine does not support CFBF 4 files.

Resolution:

Symantec Engineering is currently researching this issue as a possible enhancement to the product.

Please monitor this document for status updates on this issue.

Currently Symantec recommends excluding this file type from scanning via the appropriate connecter so that the file is not sent for scanning to Protection Engine.