Symantec Protection Engine is unable to scan .SwxCF files

Products

• Protection Engine for Cloud Services
• Protection Engine for NAS

Issue/Introduction

When scanning files with a .SwxCF file extension, Symantec Protection Engine produces a scan error.

File produces a scan error.

Cause

These files are of type CFBF 4 (Compound File Binary Format having Major version =4).  Currently Protection Engine does not support CFBF 4 files.

Resolution

Symantec Engineering is currently researching this issue as a possible enhancement to the product.

Please monitor this document for status updates on this issue.

Currently Symantec recommends excluding this file type from scanning via the appropriate connecter so that the file is not sent for scanning to Protection Engine.