Using CMDB Resource Association Diagram (RAD) takes a long time to load and results in the error "String or binary data would be truncated"

Products

• Management Platform (Formerly known as Notification Server)
• CMDB Solution

Issue/Introduction

When using the Resource Association Diagram (RAD) (right click on a computer > CMDB Functions > Resource Association Diagram), after refreshing the RAD, a few minutes pass by, and then the error "String or binary data would be truncated" occurs.

Cause

Defect, Etrack 2527407.

Resolution

This is a Core Symantec Management Platform defect. This is resolved by upgrading to the latest version, which at the time of this article's publication, is 7.1 SP2 MR 1.1.

This issue can also be addressed by running the attached stored procedure, which will update the existing, faulting stored procedure, on the SQL Server that hosts the Symantec Management Platform's database. This is an internal file. Please contact Symantec Technical Support to obtain this or assistance with installing it.

Related Article

CMDB Resource Association Diagram only displays a small portion of the diagram in the upper left corner of the window
http://www.symantec.com/business/support/index?page=content&id=TECH191136

Applies To

Symantec Management Platform 7.1 SP1 and earlier.