Lotus Notes hangs after upgrading to Symantec Endpoint Protection 12.1.2

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Article ID: 157765

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Updated On:

Products

Endpoint Protection

Issue/Introduction

After an upgrade to Symantec Endpoint Protection 12.1.2 with the Lotus Notes plug-in enabled, Lotus Notes 8.5.3 hangs during or after the splash screen.  This is only observed with roaming profiles.

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Resolution

This problem is fixed in Symantec Endpoint Protection 12.1 Release Update 3 (12.1 RU3). For information on how to obtain the latest build of Symantec Endpoint Protection, read ‘Obtaining the latest version of Symantec Endpoint Protection or Symantec Network Access Control


Applies To

SEP 12.1 RU2 Windows 7 SP1 64bit