After creating a Change Request the location can not be edited.

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Article ID: 157749

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Updated On:

Products

ServiceDesk

Issue/Introduction

In ServiceDesk 7.5 (and 7.5.1), after a new Change Request is created, there is no possibility to modify the Location field for that Change Request. None of the available forms allow this.

There should be an option to change the location after the initial creation.

Resolution

This issue is resolved in ServiceDesk 8.0.

Applies To

 

ServiceDesk 7.5
ServiceDesk 7.5.1
ServiceDesk 7.6