Symantec Endpoint Encryption Device Control Whitelist : Free Text Identification option

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Article ID: 157748

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Updated On:

Products

Endpoint Encryption

Issue/Introduction

Understanding Device Control white list using "Free Text Identification".

Resolution

Steps to add free text identification : -

  • "Free Text Identification" is used in case when the "Auditor Tool" doesn't give information on "Vendor ID" and "Device ID".
  • Select "Free Text Identification" radio button
  • Enter the hardware details in the "Notes" field
  • To get the hardware details, go to "Device Manager" and Select the device to be whitelisted.
  • Right click and go to "Properties."
  • Click on "Details" and Select "Hardware Ids" from the drop down.
  • Copy the the details and paste into the "Notes" field under "Free Text Identification" option.

 


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