Symantec Scan Engine (hereafter SSE) 5.2.14 supports both Java Runtime Environment 1.6/1.7 and Mozilla Firefox 1.5 or later. When the client-side web browser's loads JRE 1.7 the following error message ensues and the expected web console is not shown.
" To view Symantec Scan Engine administrator interface, please install Java Runtime Enviornment(JRE) 5.0 Update 6 or later."
The Internet Explorer (hereafter IE) 6 or gteater installed on the same host with the same JRE does show the console.
To view Symantec Scan Engine administrator interface, please install Java Runtime Enviornment(JRE) 5.0 Update 6 or later.
Workaround:
Applies To
This issue does affect SPE7.0.x.
This behavior has been confirmed reproducible under the following environment:
Server side:
Client side:
This behavior is NOT confirmed with the following environment:
Client side: