How to Run Load Point Analysis for Symantec Support

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Article ID: 157714

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Updated On:

Products

Mail Security for Microsoft Exchange Endpoint Protection

Issue/Introduction

Symantec Technical Support has requested Load Point Analysis (LPA) in order to troubleshoot an infection, outbreak or issue.  


 

Resolution

Threat Analysis Scan replaces Load Point Analysis

In SymHelp version 2.1.22 and later, the default options for the Threat Analysis Scan (TAS) are equivalent to running Load Point Analysis.  To learn more about the Threat Analysis Scan see:

TECH215519: 'How to run the Threat Analysis Scan in Symantec Help (SymHelp)'

TECH215550: 'About the Threat Analysis Scan'