While trying to install the Symantec App Center App (mobile client) on an iOS device, it always fails with the following error:
Unable to Download Application
"[App Center client name]" could not be downloaded at this time.
Done | Retry
iOS device log:
...
Jan 15 14:34:32 MobileSafari[371] <Error>: Jan 15 14:34:32 SecTrustEvaluate [leaf SSLHostname]
Jan 15 14:34:32 MobileSafari[371] <Error>: Jan 15 14:34:32 SecTrustEvaluate [leaf SSLHostname]
Jan 15 14:34:46 MobileSafari[371] <Warning>: void SendDelegateMessage(NSInvocation *): delegate (webView:didFailProvisionalLoadWithError:forFrame:) failed to return after waiting 10 seconds. main run loop mode: kCFRunLoopDefaultMode
Jan 15 14:34:47 MobileSafari[371] <Error>: Jan 15 14:34:47 SecTrustEvaluate [leaf SSLHostname]
Jan 15 14:34:57 kernel[0] <Debug>: launchd[379] Builtin profile: PasteBoard (sandbox)
Jan 15 14:36:42 installd[31] <Error>: 0x2ffb3000 handle_install: Install of "/var/mobile/Media/Downloads/6147285192937683028/-8122606658662150459" requested by itunesstored
Jan 15 14:36:47 installd[31] <Error>: 0x2ffb3000 MobileInstallationInstall_Server: Installing app [App Center client App ID]
Jan 15 14:36:47 installd[31] <Error>: profile not valid: 0xe8008011
Jan 15 14:36:47 installd[31] <Error>: 0x2ffb3000 install_embedded_profile: Could not install embedded profile: 0xe8008011
Jan 15 14:36:47 installd[31] <Error>: Jan 15 14:36:47 SecTrustEvaluate [leaf CriticalExtensions IssuerCommonName]
Jan 15 14:36:48 securityd[384] <Error>: OCSPResponse: producedAt later than current time
Jan 15 14:36:48 installd[31] <Error>: 0x2ffb3000 verify_signer_identity: MISValidateSignatureAndCopyInfo failed for /var/tmp/install_staging.PpnAP9/foo_extracted/Payload/AppDist.app/AppDist: 0xe8008015
Jan 15 14:36:48 installd[31] <Error>: 0x2ffb3000 do_preflight_verification: Could not verify executable at /var/tmp/install_staging.PpnAP9/foo_extracted/Payload/AppDist.app
Jan 15 14:36:48 itunesstored[65] <Error>: 0x1582000 MobileInstallationInstall: failed with -1
Jan 15 14:36:48 installd[31] <Error>: 0x2ffb3000 install_application: Could not preflight application install
Jan 15 14:36:49 installd[31] <Error>: 0x2ffb3000 handle_install: API failed
...
This behavior occurs if the Apple Developer Distribution Certificate (or code-signing certificate), used to sign the App Center iOS client, has expired.
To resolve this issue, the App Center iOS client must be recompiled using a new Provisioning Profile that is associated with a valid Apple Developer Distribution Certificate.
For more information, see Managing the iOS certificates used by Symantec App Center.
Applies To