Issue/Introduction:
On a server running Symantec Mail Security for Microsoft Exchange (SMSMSE) the process SMSUtilityService.exe uses 100% of one CPU core at all times. In the task manager, this results in 25% CPU utilization on a 4 core system, and 50% CPU utilization on a dual core system.
Cause:
A hang in one of the reporting threads causes SMSUtilityService.exe to continually attempt to reconnect to that reporting thread.
Resolution:
This problem is fixed in SMSMSE 7.0.1. Upgrade to 7.0.1 to resolve this problem.