During the update to Symantec Messaging Gateway (SMG) version 10.0 a number of error messages are logged to the BrightmailLog.log and catalina.out files but, apart from these messages, the update appears to have completed successfully.
catalina.out:
SEVERE: IOException while saving persisted sessions: java.io.FileNotFoundException: /data/bcc/work/Catalina/localhost/_/SESSIONS.ser (No such file or directory)
java.io.FileNotFoundException: /data/bcc/work/Catalina/localhost/_/SESSIONS.ser (No such file or directory)
at java.io.FileOutputStream.open(Native Method)
at java.io.FileOutputStream.<init>(Unknown Source)
at java.io.FileOutputStream.<init>(Unknown Source)
BrightmailLog.log:
com.brightmail.dl.DataAccessException: An unexpected database error has occurred. Please contact your system administrator. ; nested exception is:
java.sql.BatchUpdateException: Table 'brightmail.report_im_sender_buffer' doesn't exist
com.brightmail.dl.DataAccessException: An unexpected database error has occurred. Please contact your system administrator. ; nested exception is:
com.mysql.jdbc.exceptions.MySQLSyntaxErrorException: Unknown column 'site.ima_config' in 'field list'
com.brightmail.common.BrightmailException: Cannot retrieve the IM Scanner configuration.
java.lang.NullPointerException
java.lang.NullPointerException
During the update process, the Control Center web application continues to run a number of automated processes. As the underlying system is updated, these automatd processes generate errors as the files and systems they depend upon or interact with are changed or removed.
These log entries are essentially noise and can be ignored. In future releases, Symantec will limit spurious errors during update by either shutting down the control center process or otherwise controlling processes that may generate spurious errors during update.