ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

VIP Validation Server will not start


Article ID: 157670


Updated On:


VIP Enterprise Gateway


The Validation Server service will not start. 


The  Validation Server log file size grew to <4GB and the application is no longer able to read/write to that file. 


Check the validation server log file size. If it is <4gb, stop the validation service from the console and move the log file to another location. Don't leave rename the file and leave it in the same folder - it will not auto-delete during log rotation. 

Set the logging level to INFO and save the settings. 

Restart the Validation Server from the console.