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ServiceDesk users unable to log in and receive error "The supplied DateTime represents an invalid time."
Article ID: 157664
Updated On:
Products
Workflow Solution
ServiceDesk
Issue/Introduction
ServiceDesk users unable to log in and receive error "The supplied DateTime represents an invalid time."
"The supplied DateTime represents an invalid time. For example, when the clock is adjusted forward, any time in the period that is skipped is invalid. Parameter name: dateTime"
Cause
Product defect.
Resolution
Clearing the TimeZone entry for affected users can be used as a workaround.
Symantec development is aware of the issue and is working on it.
Applies To
ServiceDesk/Workflow 7.1 SP1
ServiceDesk/Workflow 7.1 SP2
ServiceDesk 7.5 MP1, SP1
Attachments
Feedback
Yes
No
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