How to reset the username and password for Control Compliance Suite Vulnerability Manager

How to reset the username and password for Control Compliance Suite Vulnerability Manager - CCS VM

Article Id: 157623

Status: Published

Updated On: 29-04-2015 12:52

Legacy Id: TECH202257

Products:

Control Compliance Suite Vulnerability Manager

Issue/Introduction:

How to reset the password for CCS VM

n/a

Cause:

N/A

Resolution:

In case the client has forgot his username and password for CCS VM instead of asking to re-install the product you can perform the following steps

You need to follow the steps listed below.

1. Rename the existing "userdb.xml" to "userdb.xml.bak"; file is found here:
<install_directory>\nsc\conf

2. Put the attached "userdb.xml" in the following location:
<install_directory>\nsc\conf

3. Restart the service

4. login with nxadmin; nxadmin

5. Create new account

Applies To

CCS VM 10

userdb.xml