How to reset the username and password for Control Compliance Suite Vulnerability Manager - CCS VM

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Article ID: 157623

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Updated On:

Products

Control Compliance Suite Vulnerability Manager

Issue/Introduction

How to reset the password for CCS VM

n/a

Cause

N/A

Resolution

In case the client has forgot his username and password for CCS VM instead of asking to re-install the product you can perform the following steps

You need to follow the steps listed below.

1. Rename the existing "userdb.xml" to "userdb.xml.bak"; file is found here:
<install_directory>\nsc\conf

2. Put the attached "userdb.xml" in the following location:
<install_directory>\nsc\conf

3. Restart the service

4. login with nxadmin; nxadmin

5. Create new account
 

 

Applies To

 

CCS VM 10

Attachments

userdb.xml get_app