FEATURE REQUEST: Tool to Mass Delete Users and Computers and Associated Disks

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Article ID: 157620

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Updated On:

Products

Encryption Management Server

Issue/Introduction

Over a period of time, the Symantec Encryption Management Server database contains many computers and associated disks that have been long since been decommissioned.

While these can be deleted individually, this request is to be able to delete all these inactive users automatically. 

 

Resolution

Symantec Enterprise Division Development team has created a separate tool that is fully supported called PGPUserManager, and this script may be available to help remove inactive users.

Please contact Support Encryption Support and make a request for this utility and we will help determine if its installation and use are warranted.  Also, see the following article for more information on this script:

165138 - Internal Users are not automatically deleted from Symantec Encryption Management Server (pgpusermanager tool)