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Object not found error while trying to delete client packages
Article ID: 157612
Updated On:
Products
Endpoint Protection
Issue/Introduction
When you try to create, edit or delete the assigned Symantec Endpoint Protection (SEP) client packages from within the Symantec Endpoint Protection Manager (SEPM) you receive an error.
Error: "Object not found : 0x16010000"
Cause
The ClientInstallationFeatures or ClientInstallationSettings object was deleted from the database leaving a broken link. When the SEPM attempted to reference this object during the package delete attempt it was unable to locate it.
Resolution
It will likely be necessary to run a SQL query or specialized tool customized to your situation. Run dbvalidator and submit the dbvalidator.log file to Symantec Support for further diagnostics and resolution.
Feedback
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