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The Symantec Endpoint Protection Manager Endpoint Status dashboard shows more out-of-date clients than what are seen in reports


Article ID: 157610


Updated On:


Endpoint Protection


The Endpoint Status section of the Symantec Endpoint Protection Manager (SEPM) Console Home screen shows one or more clients as Out-of-date. Opening the Out-of-Date Endpoints report shows a smaller number of out-of-date clients.


In certain situations, the SEPM database can incorrectly filter client information from legacy clients that should not be included in the dashboard reports.


Symantec is aware of this problem and will update this document when a solution becomes available.