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The Symantec Endpoint Protection Manager Endpoint Status dashboard shows more out-of-date clients than what are seen in reports
Article ID: 157610
Updated On:
Products
Endpoint Protection
Issue/Introduction
The Endpoint Status section of the Symantec Endpoint Protection Manager (SEPM) Console Home screen shows one or more clients as Out-of-date. Opening the Out-of-Date Endpoints report shows a smaller number of out-of-date clients.
Cause
In certain situations, the SEPM database can incorrectly filter client information from legacy clients that should not be included in the dashboard reports.
Resolution
Symantec is aware of this problem and will update this document when a solution becomes available.
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