When you navigate to a particular web site, the client browser return the error "ERROR The requested URL could not be retrieved". Closer examination of the error page shows "(110) Connection timed out". If you change the settings of the client browser so that it does not use SWG as a SOCKS proxy, the client browser displays a search page instead.
Full error (actual URLs and IP addresses removed):
Behavior by design. The SOCKS proxy component of SWG appliance will return an error page for this sort of timeout, and the other proxy components may not necessarily do so.
- SWG version 5.0.1 or later
- SWG mode: Inline or Inline+Proxy
- Client browser proxy settings point to the ports and addresses where SWG listens for its respective proxy connections