Some content filter words are not matched in PDF files in Symantec Messaging Gateway version 10.0.1-2

Products

• Messaging Gateway

Issue/Introduction

When scanning PDF files to match dictionaries or words in a content filtering rule, some words may not be detected based on their positioning within the PDF document, potentially resulting in a failure of the content filtering rule to detect the violation. This issue is specific to SMG version 10.0.1 and later and to the scanning of messages with attached PDF documents.

There are no errors associated with this issue.

Resolution

This issue is addressed with the SMG 10.0.3 release.